Tuesday, May 19, 2009
OneTel Talk Talk but doesn't listen
In 10 years in the UK, I had my share of bad service but never had to resort to the Office of Fair Trading for a resolution, until I canceled my contract with OneTel. Despite written letters a month in advance that were acknowledged and three follow-up phone calls, they still send me bills for a phone line in a flat I left 2 months and a half ago. Obviously they are taking the piss. I am sending my recorded letter tomorrow for their breach of contract under the supply of goods and services act 1982. They have 10 days to sent me a written confirmation that my contract is canceled and refund me. I will update on this blog. Needless to say that I am not recommending them to anyone.
Posted by Joël Céré