CNN Technology carries a special feature to celebrate 10 years on the web. The lead article, "The Internet transforms modern life" reflects on how much our society has changed since the time people needed to lick a stamp to send a mail. It is worth emphasising how the Internet empowered a new generation of consumer and citizens by giving all an access to knowledge previously controlled by the privileged few.
That brings me to a personal anecdote: my beloved car (an old Daihatsu Sportrak - a best seller in Indonesia and the Philippines) needs a new radiator and my local garage took a month talking to his preferred supplier to tell me he couldn't find what he needed. Last week I learned that my initial quote of £150 would have to shoot to £350 (at least) as their only recourse was to get their part from the official Daihatsu supplier. Within 10 mins of online research, I found a supplier of Japanese 4x4 spare parts in Manchester who sold me a new radiator for £75 only.
I called my garage to let them know. They were surprised. 10 years ago I would have been ripped-off…
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